Effective Date: 2024.11.29
Last Updated: 2024.11.29
Birdogu Online E-Bikes Shop (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information in compliance with applicable laws, including the California Consumer Privacy Act (CCPA), Personal Information Protection and Electronic Documents Act (PIPEDA), and General Data Protection Regulation (GDPR).
1. Information We Collect
We collect the following information:
- Personal Information: Name, email address, phone number, shipping address, billing information.
- Non-Personal Information: IP address, browser type, device data, and website usage information.
- Cookies and Tracking Technologies: We use cookies to improve functionality and personalize user experience.
2. Legal Basis for Data Processing
For EU Residents (GDPR Compliance):
- Consent: For email marketing and promotional communications.
- Contractual Necessity: To process orders.
- Legal Obligation: To comply with tax and financial regulations.
- Legitimate Interest: For analytics and website improvements.
3. How We Use Your Information
- To process and deliver your orders.
- To communicate with you about updates, offers, and promotions (with your consent).
- To comply with legal requirements.
4. Sharing Your Information
1. Information We Share with Third Parties
We share your information only to fulfill your orders and provide customer support. Specifically, we may share your data with:
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Shipping and Logistics Providers:
- To process and deliver your orders from our local warehouses in the United States, Canada, or the European Union.
- Examples: UPS, FedEx, DHL, or local delivery services.
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Payment Processors:
- To securely process payments for your orders.
- Examples: PayPal, Stripe, or your credit card provider.
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Customer Support Partners:
- To assist with customer inquiries and product support.
2. Data Retention
We do not share your information for marketing or advertising purposes without your explicit consent. Any data shared with third-party service providers is used strictly to facilitate the delivery of your order or provide after-sales support.
5. Your Rights
For California Residents (CCPA):
- Access: Request information about data collection.
- Deletion: Request deletion of personal information.
- Opt-Out: Opt-out of the sale of personal data.
For Canadian Residents (PIPEDA):
- Access your personal information.
- Correct inaccuracies in your data.
For EU Residents (GDPR):
- Right to access, rectify, erase, or restrict processing of your data.
- Data portability and withdrawal of consent.
To exercise your rights, contact us at info@birdogu.com.
6. International Data Transfers
Your data may be transferred outside your country of residence. For EU residents, data transfers adhere to Standard Contractual Clauses (SCCs) or other approved frameworks.
7. Contact Us
For any privacy concerns, contact us at:
Email: info@birdogu.com
Phone: +90 551 671 80 67